Store Policy
Welcome to Ren's Creative Creations!
Below, you’ll find all the important details about our store policies to make your shopping experience smooth and enjoyable:
Processing and Shipping
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Orders are processed within 2 business days (Larger custom orders may be processed within 3-5 business days but this will be updated upon your order confirmation).
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Shipping rates and estimated delivery times will be calculated at checkout based on your location.
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Tracking information will be provided once your order has shipped.
Returns and Exchanges
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Items can be returned or exchanged within 7 days of receiving your order.
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Products must be in their original, unused condition, along with any packaging.
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Custom or personalized items cannot be returned unless they arrive damaged or defective.
Refunds
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Refunds are issued to your original payment method once the returned item is inspected.
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Shipping fees are non-refundable.
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For damaged items, please provide photos within 7 days of receiving your product.
Custom Orders
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We’re happy to create custom designs tailored to your vision. Please reach out and let's discuss! (Please note; Custom orders are non-refundable).
Contact Us
For any questions or assistance, feel free to contact us at renscreativecreations@outlook.com
We’re here to help and ensure your experience with us is delightful!
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